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Donor Relations Associate 6/27/17

Seattle Arts & Lectures is looking for a people-centered, mission-driven, reading-and-writing enthusiast to be SAL’s Donor Relations Associate. A new position reporting to the Development Director, the Donor Relations Associate will primarily be responsible for coordinating SAL’s multi-faceted efforts to foster and sustain long-term, meaningful relationships with our many supporters through thoughtful stewardship of their contributions, helping them find ways to be engaged in SAL’s mission and programs, and inspiring them with all that their support makes possible. 

RESPONSIBILITIES

Donor Stewardship Communications
Support the creation, distribution, and tracking of all individual and institutional donor communications.
• Draft blog and social media posts, digital newsletter articles, news releases, recognition materials, event collateral, website content, and donor emails.
• Gather and organize quotes, stories, photos, videos, data, and audio for individual donor and institutional funder impact reports.
• Work with the Development Director to develop and implement creative and engaging donor stewardship strategies.
• Track donor communications schedule and work with SAL team members to ensure projects are on schedule and completed on time.
• Ensure that the SAL website development/support pages are up-to-date.
• Create segmented donor mailing lists, and coordinate donor communications (email & mail).
• Coordinate and track donor thank you calls.
• Assist with the preparation of donor visit packets/proposals, grant and sponsorship request packages, and funding reports.
• Participate as part of the SAL team in staffing SAL's public events, WITS programming, and SAL development functions to build relationships with SAL supporters and partners, to develop a comprehensive understanding of SAL's work, and as needed for event management.

Fundraising Events
Provide lead logistical support for planning and implementing SAL’s two signature annual fundraisers and smaller donor cultivation and recognition events, including site visits, throughout the year.
• Manage and track event registration, gift processing and acknowledgement, and, in conjunction with the rest of the SAL team, auction procurement and sponsorships.
• In conjunction with the Development Director and other necessary SAL staff, manage delivery of all auction items and experiences.
• Manage logistics with all event vendors.
• Work with the Development Director and SAL communications team to create event print and electronic communications, including invitations, marketing, program, and acknowledgement materials.
• Track event communications schedules and budgets to ensure projects are on schedule, on budget, and completed on time.
• Manage and problem-solve day-of issues with attendees, vendors, or volunteers.
• Work with SAL’s Patron Services Manager to recruit and manage development volunteers.

Donor Customer Service
Provide excellent customer service in all interactions with SAL supporters, and maintain accurate and complete donor records.
• Correspond with donors in a thoughtful and timely manner by phone and e­mail, and resolve donor inquiries and account problems.
• Maintain records of donor events and communications, generate donor and fundraising reports to track progress and performance, and support the analysis of SAL data to inform strategy.
• Draft gift and sponsorship agreements in collaboration with the Development Director and other appropriate staff members, and manage donor/sponsor benefit fulfillment.
• Manage individual and institutional donor acknowledgement processes.
• Work with the Finance & Operations Director to ensure timely invoicing and payments of sponsorships and pledges.
• Other duties as required.

QUALIFICATIONS
• Bachelor's degree in marketing, English, communications or journalism, or equivalent experience.
• Passion for SAL’s mission and a desire to gain experience in the field of development/fundraising.
• A commitment to racial equity and social justice.
• Demonstrated flexibility, initiative, and ability to manage multiple projects and deadlines.
• Strong attention to detail, and an aptitude for managing and analyzing data.
• Excellent written, oral, and interpersonal skills. 
• Able to work independently and as a member of a dynamic, creative, highly collaborative team in a fast-paced, open-office environment.
• Working knowledge of donor database programs; competency in Microsoft Word, Excel, and social media platforms; experience with PowerPoint and InDesign a plus.
• Exceptional customer service skills with excellent follow-through and commitment to protecting confidential information.
• Ability to work evenings and weekends and occasional overtime or irregular hours.
• Nonprofit development experience, including planning and executing events, preferred.



COMPENSATION

This is a 40 hours/week full-time position. Salary is $35,000 - $40,000 per year (commensurate with experience and qualifications) with a benefits package including generous paid time off; medical, vision, and dental insurance; 403(b) retirement plan pre-tax distribution; and flex time as appropriate.

TO APPLY

No phone calls please.

Send a resume and thoughtful cover letter that addresses how your background and skills relate to the position.

Submit applications electronically to This Link Requires Javascript. The email subject line should be Donor Relations Associate, and please include your last name in file names of your attachment(s).

Open until filled. For best consideration, please submit by July 16, 2017.

Seattle Arts & Lectures
340 15th Ave E, Suite 301
Seattle, WA 98112

BACKGROUND

Founded in 1987, Seattle Arts & Lectures (SAL) has a staff of nine, a seventeen-member Board of Directors, and an annual budget of about $2 million. SAL champions the literary arts by engaging and inspiring readers and writers of all generations in the greater Puget Sound region, and fulfills its mission through two major program areas: SAL’s public events, which bring the leading writers and thinkers of our times to inform, challenge, delight, and inspire richly diverse Seattle audiences through the Literary Arts, Poetry, Women You Need to Know, Sherman Alexie Loves, and Hinge series, and the Writers in the Schools (WITS) program, which matches talented professional writers with local K-12 public schools and Seattle Children’s Hospital for year-long residencies that build students’ self-confidence and essential writing skills as they discover the power of their voice through creative writing. Last year, more than 29,000 people in the Puget Sound region participated in SAL events and programs.

SAL is an equal opportunity employer. We are committed to providing equal opportunity for all employees and applicants without regard to race, creed, color, religion, national origin, sex, gender identity, gender expression, age, marital status, sexual orientation, disability, political affiliation, honorably discharged veteran or military status, or any other characteristic protected under federal, state or local law. SAL will not tolerate any form of unlawful discrimination. 

WITS Student
A WITS student from Franklin High School reads his newly published work at the annual Book Launch. Photo by Libby Lewis
“Thank you for providing this rich cultural, spiritual, and artistic experience.”
-- Literary Arts Series Patron